Volunteer Tasks

Help us manage the Forest of Marston Vale

Volunteers are a huge part of our work force and we couldn't manage our sites without them - especially the Millennium Country Park and Grange Estate. We have regular, practical tasks for our volunteers where all tools and info are provided - all you need to do is let us know that you're coming along, wear old clothes and strong footwear!

So that we have an accurate idea of numbers, please let the person organising the task know that you are coming. Parking charges do not apply when volunteering, so make sure that you give your registration number when you sign in for this task to be white-listed for the day. There'll be plenty of tea and biscuits, but if you plan to stay all day please bring a packed lunch with you.

Upcoming Tasks

Date	Task	Meeting place	Start time	End time	Person to contact
Thurs 24th Jan	Millennium Country Park	Barn	9.30am	3.30pm	Click to email Stephen Call 01234 762610
Tues 29th Jan	Grange Estate	Dovecote Car Park	10am	3.30pm	Click to email Robin Call 07870 778276
Thurs 7th Feb	Millennium Country Park	Barn	9.30am	3.30pm	Click to email Stephen Call 01234 762610
Sun 10th Feb	Millennium Country Park	Barn	10am	3.30pm	Click to email Anna Call 01234 762614
Thurs 21st Feb	Millennium Country Park	Barn	9.30am	3.30pm	Click to email Stephen Call 01234 762610
Thurs 7th March	Millennium Country Park	Barn	9.30am	3.30pm	Click to email Stephen Call 01234 762610
Tues 26th Feb	Grange Estate	Dovecote Car Park	10am	3.30pm	Click to email Robin Call 07870 778276
Sat 9th March	Millennium Country Park	Barn	10am	3.30pm	Click to email Anna Call 01234 762614
Thurs 21st March	Millennium Country Park	Barn	9.30am	3.30pm	Click to email Stephen Call 01234 762610
Tues 26th March	Grange Estate	Dovecote Car Park	10am	3.30pm	Click to email Robin Call 07870 778276
Tues 30th April	Grange Estate	Dovecote Car Park	10am	3.30pm	Click to email Robin Call 07870 778276

We do plan tasks for further ahead but they are obviously subject to change, due to weather, staffing and other issues. We always keep the next 3 months up to date on here as best we can, but please be aware that sometimes changes do occur. If you have any questions about a task, the best person to ask is the person listed in the contact section.

Sound like fun?

Being part of our volunteer team could mean coming to our regular outdoor tasks, helping us at events, or fundraising for us in the community - there's a lot for us to get done so we appreciate every person who joins our volunteering team! For more information call Jo on 01234 762608 or send her an email.

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In addition to contacting you with information about any tickets or products you've bought from our website, we'd love to keep you posted with our news, activities and how you can help in other ways. We'll never sell or swap your details with anybody else.

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We will post details on our website and any relevant social media channels immediately upon cancelling an event. If the ticket holder cannot attend the event for any reason after purchasing a ticket then we cannot guarantee a refund. In some cases, where we have a waiting list for a popular event, we are able to offer a refund as we can guarantee filling the space – however we need at least 5 days notice in this instance. Tickets you purchase are for personal use, and cannot be re-sold. In the event that we can re-schedule an event, any pre-paid ticket holders will be contacted and automatically be transferred to the new date. If they cannot attend, we will issue a full refund. If you have any questions relating to cancellations or refunds, please contact us on 01234 762615 or alternatively email us. If a mistake is made in pricing, for whatever reason, we will either refund the order entirely so that you can re-order, or refund the over-charged amount directly to you. On rare occasions, events may be filmed/photographed for use in marketing materials. We will try, where possible, to ask for consent if we are taking a close up shot where you (the subject) are identifiable, however we will not take any photos of children or vulnerable adults without prior written consent. If you feel you were photographed/filmed without consent, then please contact us directly so that we can remove any footage or images from our library. Tickets will either be sent via email, post (on request) or available for collection at the Forest Centre. We reserve the right to not release tickets for collection until the day of the event. We reserve the right to remove you from an event, or not allow you to enter the event, if your behaviour is deemed inappropriate (abusive, threatening, drunken, or anti-social) or if you are found to be carrying offensive weapons or illegal substances. Information given by you to purchase tickets may be stored on our system and used for marketing purposes. You can opt-out of marketing emails at any time, and we will not disclose your information to any third parties. Donations and virtual gifts Dedicate a Tree Dedicating a Tree is a form of donation to the charity. When donating to Dedicate a Tree, you receive either a PDF file that can be personalised, or a printed copy, posted to an address of your choosing, as a thank you. This will be sent out within 3 businesses days of receiving the order. Colours shown on certificates on your screen may not reflect the final print quality. An email containing your certificate should arrive within minutes of payment completion but due to circumstances out of our control, this may not always be the case. If your certificate hasn’t arrived within 24 hours, please contact us on 01234 767037 or email [email protected] and we will arrange for it to be re-sent at the earliest convenience. Dedicated trees are not identifiable in any way, and are not marked. Your donation goes towards maintenance of woodlands across the Forest of Marston Vale. Leaf Plaques Leaf Plaques are a form of donations to the charity. Plaques remain the property of the Forest of Marston vale Trust. We supply the plaque, and install at the earliest convenience. We do not accept plaques installed by alternative suppliers. The Forest of Marston Vale Trust reserves the right to relocate any plaque as required. Where possible we will consult with the purchaser of the plaque regarding the re-location, however the final re-location decision remains with the Trust. The Trust does not take responsibility for any damage caused to plaques either accidental or intentional by individuals or by natural forces, such as the weather. We will notify the purchaser of the repair/replacement costs, but will not be liable for these costs. The Trust reserves the right to remove plaques which it considers to present a safety risk, without further notification. In the event of a plaque being removed due to it being a safety risk, The Forest of Marston Vale Trust will offer a replacement at the prevailing market cost. The Forest of Marston Vale Trust will not be responsible for any costs of replacement. The Trust will carry out basic maintenance of plaques and their surrounding areas, in keeping with its current maintenance policy and in line with the resources available. The Forest of Marston Vale Trust reserves the right to make changes throughout its sites, including the areas near plaques, without any prior notification. The Forest of Marston Vale Trust does not allow flowers or other tributes to be attached to or near plaques and any such tributes will be removed without any notification. Personalised messages For personalised products, please be careful when filling out details to be printed/engraved as once they have gone through to print they cannot be changed, and we cannot offer refunds. The Forest of Marston Vale is not responsible for the contents of personalised certificates. By donating for a personalised, e-certificate you are agreeing not to send anything offensive, threatening, unlawful or abusive in your personalised message. If we are made aware by a recipient that they have received a certificate that breaches the above rules, we reserve the right to ban the sender from purchasing further services from our website. We will vet the contents of leaf plaques and printed certificates before they are printed for obscene or abusive language. We are not, however, responsible for proof reading the spelling of any names or messages on the plaque, and while we will point out any obvious mistakes, once the item has gone to print, it is final. Friends of the Forest Friends of the Forest membership is a form of regular donation (monthly/annually) to the Forest of Marston Vale Trust. Benefits can be changed at any time, but in the case of any changes, all members will be informed by their preferred means of contact. Individual (adult) Friends receive a welcome letter, membership card, Forest leaflet, Wetlands map and a small joining gift. They also receive discounts in the gift shop and on weekend room hire at the Forest Centre, subject to availability. Membership gives one adult free access to the Wetlands Nature Reserve. ‘Kids’ Friends receive a welcome letter, membership card, poster, sticker and 2 gifts. They also receive discounts on various events and activities throughout the year, subject to availability. Membership gives one adult and one child free access to the Wetlands Nature Reserve. If you wish to cancel your regular payment, and it has been setup to automatically come to us via Paypal/your bank account, then you must cancel the payment at your end and then let us know in writing, via email ([email protected]) or via post (Forest Centre, Station Road, Marston Moretaine, MK43 0PR). Annual payments are non-refundable – we cannot offer partial refunds part way through an Annual Membership year. Payments If there is a pricing error, or for some reason one of the above products becomes unavailable for any period of time, we will notify all customers visiting that particular page of the website and/or refund existing customers who are not able to receive the product. For all of the above products, we may need to contact you to gain further information. We will only use the means of contact provided when you sign up, and will not pass those details onto any third parties. Prices include VAT – prices are subject to change without notice. We do not file details of your order for you to access at a later date on our website. We accept Visa Credit, Visa Debit, Mastercard Credit, Mastercard Debit, Maestro and Paypal. We cannot accept payment by cheque. Payment will be taken effective immediately once the donation has been made online, using secure providers. Please see our Privacy and Cookies policy for details of our payment providers. By law you are entitled to receive products which are as described, fit for purpose and of satisfactory quality. If you receive a product which is faulty or damaged, contact us for a refund or replacement. All donations made to appeals on our website will go towards the allocated project, however if the maximum amount is reached we will put additional donated money towards the general needs of the Forest of Marston Vale. If you wish to make sure that your money is returned if it does not go to a specific appeal, you must tell us in writing, when making your donation. For donations of £100 or more made on credit/debit cards, you are entitled to a refund if you let us know within a 7 day ‘cooling period’. For more information, see http://www.legislation.gov.uk/ukpga/1992/41/section/61 If an appeal doesn’t reach its necessary total to complete a project and no alternative funding can be found, the funds will become unrestricted and be used for the general needs of the charity. You may tell us in writing if you object to any money you’ve donated going towards anything other than the project which you originally donated for and we will arrange a refund For more details about where this money may go, contact us on 01234 767037 or email [email protected]

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